Privacy

Privacy Policy

How Between Cultures processes personal data and cookies on this website.

Controller

Between Cultures GmbH
Girenbadstrasse 3
8418 Schlatt ZH
Switzerland
Email: info@betweencultures.co

Responsible Entity

Between Cultures GmbH is responsible for the processing of personal data collected through this website or processed in connection with its use.

Personal data

We process personal data only to the extent necessary to provide our website, to respond to your enquiries, or to initiate and perform a business relationship, or where you voluntarily provide such data to us.

This applies in particular to contact enquiries by email and to bookings of a Discovery Call.

The personal data processed may include, in particular, your name, organisation, email address, telephone number and the content of your message, as well as any other information you voluntarily provide.

This data is used solely to process your enquiry, to communicate with you and — where necessary — to initiate or perform a business relationship.

We do not share personal data for our own marketing or sales purposes.

Where necessary for the operation of our website or the provision of our services, personal data may be transmitted to carefully selected technical service providers and processors, who process such data exclusively within the framework of legal requirements and in accordance with our instructions.

This website uses exclusively strictly necessary technologies required for the secure operation of the website and, where applicable, to store your cookie preferences.

Between Cultures does not use any of its own analytics, marketing or advertising cookies on its website.

If you use external services such as Calendly, these providers may set their own cookies or comparable technologies. Such processing is governed by the respective provider's privacy policy.

Discovery Calls (Calendly)

To book a Discovery Call we use the scheduling service Calendly LLC.

When you open the booking function or book a Discovery Call, personal data may be transmitted to Calendly.

This may include, in particular, your name, email address, organisation, telephone number, the appointment details you select and any other information you voluntarily provide.

In addition, Calendly may process technical information such as IP address, browser and device information as well as usage and log data.

The information you provide when booking an appointment is also transmitted to Between Cultures and is used solely to organise, conduct and follow up on the Discovery Call and, where relevant, to initiate a business relationship.

In connection with the use of Calendly, personal data may be transferred to countries outside Switzerland or the European Economic Area, in particular to the United States of America.

Where personal data is processed by Calendly, such processing is governed by Calendly's own privacy policy.

Between Cultures has no influence over the data processing that Calendly carries out under its own data protection responsibility.

Further information can be found in Calendly's privacy policy: https://calendly.com/legal/privacy-notice

Hosting and technical delivery

This website is provided via the Lovable platform.

To ensure the secure and reliable operation of the website, technical information may be processed.

This includes, in particular, IP address, date and time of access, browser and device information, pages accessed as well as server and security logs, insofar as this is necessary for the secure, stable and efficient operation of the website.

Where personal data is processed by Lovable or by technical service providers used by Lovable in the context of technical delivery or hosting, such processing is governed by the respective privacy policies of these providers.

Between Cultures has no influence over the data processing that these providers carry out under their own data protection responsibility.

Further information can be found in Lovable's privacy information: https://lovable.dev/security/

Legal bases

The processing of personal data takes place in accordance with the Swiss Federal Act on Data Protection (FADP) and — where applicable — the European Union General Data Protection Regulation (GDPR).

Processing takes place in particular

to process your enquiries,
to initiate or perform a business relationship or a contract,
on the basis of our legitimate interest in the secure and efficient operation of our website, and
where necessary, on the basis of your consent.

Retention period

Personal data is stored only for as long as is necessary to fulfil the respective purpose, to comply with statutory retention obligations, or to assert, exercise or defend legal claims.

As soon as the data is no longer required for these purposes, it will be deleted or anonymised, unless statutory retention obligations preclude this.

Your rights

Where the statutory requirements are met, you have the right

to request information about the processing of your personal data,
to have inaccurate personal data corrected,
to request the deletion of personal data,
to request the restriction of processing,
to object to processing,
to request the release or transfer of your personal data, where provided for by law,
to withdraw any consent given at any time with effect for the future.

Where the General Data Protection Regulation (GDPR) applies, you also have the right to lodge a complaint with a competent data protection supervisory authority.

To exercise your rights or for questions regarding data protection, please contact us at info@betweencultures.co.

We process your enquiry within the timeframes required by applicable law.

Last updated

As of: August 2026